A concept and the execution. Located just behind Gedung Sate Bandung, Rumah Cimandiri Guesthouse runs a hotel standard accommodation of two family rooms and eight studio rooms. Clean room and bathroom with all the amenities are dedicated to the comfort of the guests. At the lobby area, Simpang Wangi resto and coffee shop serves quality foods and selections of coffee blends and drinks. Simpang Wangi can also accommodate a small group of meeting or gathering.
We believe that our frontline employees are central to the service quality experienced by customers and consequently organizational performance. Therefore, we need to create Rumah Cimandiri and Simpang Wangi shift schedules that can maintain service quality while minimizing cost. We believe that by becoming a partner of P2MS – ITB Teaching Factory Network, we will get the best solution in creating such a schedule. We will be very happy if this partnership will increase the confidence and competitiveness of the students involved in solving this real-world problem.